Highpoint Family Practice at 886 Hampton Road, McDonough, Georgia.

This office is so unprofessional and uncaring. Please seek treatment else where. Just like the previous person stated the male that answers the phone is so rude and will speak to you in a very mean tone. The office called to tell me my insurance was inactive in which I knew this couldn't be true, so I took the liberty to call and get the rep on the phone to speak with the guy. He yelled at me and the insurance rep saying the portal states my insurance is inactive!. The portal had some type of gliche and wasn't showing correctly, however the rep kept saying sir she is active can I fax u proof of eligibility/verification and he said NO!!! Now do u want the appointment or not? And if you do you will pay out of pocket! I waited a month and a half for this appointment but to be treated so bad is ludicris not to mention I'm in the medical field and know for a fact that this was not handled appropriately! I reached out to Wendy personally to let her know how I was treated and she didn't even responded. I hate saying this but this why I don't like supporting black businesses! So Wendy if you read this the guy you havee working for you is very unprofessional and uncaring if you don't address this issue soon he will be your downfall! I will never recommend another person to that facility again. I have referred over 40 people to your practice because of the field I'm in but not anymore.

The staff was very unprofessional and incompetent. A complete a total waste of my day